Terms and Conditions
ARRIVAL AND DEPARTURE
Check in is preferred on Saturdays from 15.30 to 20.00. For arrivals after 20:00 until 22:00 there is an extra charge of EUR 50.00; no arrivals will be accepted after 22.00
Those who arrive after 22.00 will need to check at our office at 9.00 a.m the following day
The approximate arrival time, way of arrival (by air and/or using a car or public transportation) including flight or train details and contact number needs to be communicated to us by email at least a week before the arrival. This will help us arrange a meeting that addresses all your needs and questions. In case you are delayed, please give us a telephone call to advise the estimated time of arrival.
The agency is located in Amalfi: Via Lorenzo D'Amalfi n° 34 - 84011 (Salerno) but meetings will be fixed for each village.
Guests must depart by 10.00 a.m. For departures before 9:00 a.m security deposit can be held and sent back by electronic draft to your bank after checking any damage caused during the stay.
Departure time has to be communicated upon arrival or during the rental period and at least 3 days before departure.
For apartments that accept animals an extra charge and an extra security deposit will be required.
Upon confirmation guests are required to fill in the booking confirmation form specifying with the number of people, address, phone number, identity document details.
The reservation will be confirmed after we receive the confirmation form and the copy of the payment of the deposit by fax +39 089 8736082 or +39 089 8304536).
Payments are requested by electronic draft bank.
A deposit of 40% of the rental cost is required and payable on booking. Confirmation will not be effected until the whole of the deposit has been received
The balance must be paid within 45 days before arrival.
Any extra cost must be paid in cash and on arrival.
At the arrival it is also require a security deposit for any damage caused during the stay.
PENALTIES AND CANCELLATIONS:
If for any reason the customer intends to cancel the reservation, the customer must pay a fee based on the total rental cost calculated from the beginning of the lease period, according to the following:
|Period from the booking to the arrival day||Cancellation percentage charged on the rental cost.||Booking fees||Total Amount charged|
|45 days or more||15%||€. 50,00||15% + €. 50,00|
|44 - 30 days||40%||40%|
|29 or less||100%||100%|